Computer Network Administration is the scheduled process that manages various aspects of a network. Network traffic needs to be monitored constantly and devices and components need to be properly managed. All the associated applications should be tested for accuracy and optimum performance.
Digital O2 offers network solutions realising business value of our customers. For us, Network Administration is a business enabler rather than just a support function. We run on a standards-based Service Management in offering Server and Network Support.
The higher complexities of maintaining computer networks create greater challenges for IT enabled businesses. Business establishments need a creative solution that offers maximum network reliability with less risk.
Our Computer Network Administration services offers:
- 24X7 availability of Proactive Support
- Identifying potential risks
- Incident Management and Problem Management at its best
- Service Desk
- Skilled Network Engineers with International Certifications
- Network Monitoring and Security Services
Support Plans
No two businesses are the same, and no two businesses have the same IT requirements. That’s why Digital O2 has developed a range of flexible Support Plans to make sure that we have a package that will suit your needs.
Our support plans are flexible; simply choose a starting point from the table below, and we can customise the plan to your business’ individual needs.
All of our Support Plans feature:
- 24 hour Help Desk
- 24/7 Active Server Monitoring
- Remote Support
- On-Site Support
- After Hours Support
- Monthly Reporting
- Regular Maintenance
- Account Manager
- Service Level Agreement