Cloud PBX

modernise and enhance your business communications
With the Digitalo2 cloudpbx system!

Investing in a communications system that can support your business as it grows is a must. If you are facing constraints when it comes to functionality, flexibility or after-sales service, it may be time to start considering upgrading your phone system.

As Digital O2’s CloudPBX is cloud hosted, customers benefit from enjoying the features, benefits and enhancements of the latest version automatically. No time consuming updates or downtime for your business.

With an advanced call-management system and the capability for mobile and international workers to connect over the Internet, Digital O2’s CloudPBX makes business communications easier.

Hosted phone systems are intended to modernize business communications and enhance productivity. Digital O2’s CloudPBX does just that and comes with a range of features from traditional PBX features like Call Waiting and Call Transfer, to Advanced Management Reporting via the Digital O2 Portal.

Unlike traditional phone systems which depend on hardware situated on premise to deliver business telephony services, Digital O2’s CloudPBX is completely web managed. This means you can easily configure and control all aspects of your phone system from a web-based dashboard.

Here are some significant Digital O2’s CloudPBX Features….

  1. Smartphone Integration
    A softphone is a downloadable application you can use with your smartphone or tablet and is designed to replace or complement your desk phone. This crucial feature of Digital O2’s CloudPBX allows you to make or receive calls from anywhere as if you were at your desk.
  2. Emergency Routing
    In the case your main extensions are offline, such as the event of a power outage; calls can be forwarded to any phone number (both on and off the platform), or to any other part of your call flow, such as Voicemail. If a call goes to emergency routing, Digital O2’s CloudPBX even has the ability to let you be informed via email.
  3. Conference Rooms
    The conference bridge allows you to host conference calls with as many callers as you need, making it an ideal element for multi-site organisations.
  4. Holiday Call Routing
    With Digital O2’s CloudPBX we can set up pre-set holiday conditions. These situations, when matched, will send the call to a pre-configured action – such as Voicemail – with a custom message, like a Christmas message in December. Once configured, the condition can easily applied to as many call routes as needed.
  5. Valet Parking
    Instead of transferring calls to an alternative extension, calls can be placed into a valet park slot and retrieved from another extension, making the management of received calls simpler than a traditional phone system.
  6. Auto-attendant
  7. Custom Music On Hold
  8. Customised Dashboard Widgets
  9. Call Recordings
  10. Call Queues
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