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Improving your Business Systems

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Improving your Business Systems 

Your business is growing and you’re busier than ever, you know you could be working more efficiently, but you simply don’t have the time to figure out what that could look like for you and your business.   Sound familiar?  A lot of business owners are right there in the same boat with you. 

Naturally the focus of any business is in the goods or services you offer:  quality product = sales = revenue.  But everyone can relate to thinking that there must be a better/easier/more effective way to achieve that revenue.  

There is no shortage of choice when it comes to Information and Communication Technologies (ICTs) in this digital age – all purporting to be the best and only way to improve your efficiency.  There are apps for pretty much anything you could dream of – the trick is finding the app or software that is right for your business.   All too often business owners fall into the trap of signing up for software based only on someone else’s experience with it, then realising too late it isn’t hitting the mark.  

According to the Australian Bureau of Statistics “Characteristics of Australian Business” survey for the 2019-20 financial year, the four main factors preventing or limiting businesses from using ICTs were: ^ 

  • lack of skilled persons within the business (13%); 
  • unsuitable internet speed (13%); 
  • uncertainty around cost/benefit (12%); and 
  • insufficient knowledge of ICTs (12%). 

^ Characteristics of Australian Business, 2019-20 financial year | Australian Bureau of Statistics ( 

The most common reasons for implementing new technologies are: 

  1. Improved efficiencies 
  2. Reduction in error and omissions  
  3. Ensuring company designed processes are followed 
  4. Maintaining quality and reliability 
  5. Meeting evolving client demands and needs 
  6. Greater transparency and reporting 

…. not to mention alleviating daily frustrations with clunky processes and that feeling of never quite catching up. 

In upcoming articles, we will explore the process of business system implementation, the steps you need to consider and some case studies to highlight the benefits and rewards the journey can bring. 

If you do have questions or want to explore your own technological improvements, give the friendly team at Digital O2 a call to discuss what we can do to make the path a little clearer for you.